Objection handling is how a seller addresses a prospect's concerns about purchasing a product or service during the sales process, often related to timing, price, or stakeholder buy-in. Objections help build relationships. There’s nothing more dangerous than letting those opinions and objections go unaddressed.

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Participants would be tested for progress, and performance reviewed frequently

1. A test based on multiple choice questions. – 30 minutes

2. A written examination to test the professional use of English. – 60 minutes

3. An interview to test the verbal communication in a meeting. – 15 minutes each

4. A presentation in the classroom (online, to be recorded for assessment) – 5 to 7 minutes each.

5. A PowerPoint slide presentation to be presented in the company premises.

6. A brief project submission with their own feedback about their progress. (500 words)

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